No. TriageNest provides structured guidance based on established pediatric best practices to help you make informed decisions. It is not a substitute for professional medical advice, diagnosis, or treatment. Always contact your pediatrician or call 911 for emergencies.

Our triage logic is built on age-specific pediatric decision criteria — the same thresholds pediatricians use in clinical settings. Fever thresholds, dosage calculations, and escalation criteria follow established medical standards. However, no digital tool can replace an in-person examination.

Dosages are calculated using your child's weight, following standard pediatric dosing guidelines for acetaminophen (Tylenol) and ibuprofen (Motrin/Advil). We account for age restrictions (e.g., ibuprofen is not recommended for infants under 6 months) and provide multiple concentration options.

Yes. All data is encrypted in transit and at rest. We never sell your data to third parties. Your child's health information is stored securely and only accessible to you. We follow strict data protection standards.

Yes. You can cancel your subscription at any time from the billing page. Your plan remains active until the end of the current billing period. You can also downgrade to a lower tier or switch back to the free plan.

TriageNest supports children from newborn (0 months) through age 4. The decision logic adapts based on age — a 2-month-old with a fever triggers different thresholds than a 3-year-old with the same temperature.

TriageNest covers 8 common pediatric illness categories: fever, vomiting, diarrhea, cough, rash, ear pain, sore throat, and congestion. Each category has its own specialized question flow and clinical decision logic.

Dr. Lumi is our context-aware pediatric assistant — the friendly penguin you'll see throughout the app. Dr. Lumi can answer follow-up questions about your child's symptoms, explain recommendations, and provide guidance based on your child's health history.